Shop Info

  • Showroom address: Khcycle Vertex, 33 Ubi Avenue 3, #01-07 Vertex, Singapore 408868
  • Opening hours: Mon-Sat: 10:30am - 6:30pm
  • Website: www.kachiadiam.com

FAQ

  • Q1: Are the items on sale covered under warranty.
  • Ans: Standard warranty applies. Refer to individual items for details. Please email us for further information.
  • Q2: What am I supposed to do if item doesn't arrive?
  • Ans: Please email us to enquire.

Shipping

  • Delivery options : Store pickup, Qxpress or Seller Delivery
  • Usual Shipping period: We aim to deliver your order within 2-4 working days.
  • Shipping rate : Shipping rate may differ from item to item. Please see individual item page for details.

Refund/Return

  • If you want to get refund or return item you received, please apply on my Qoo10.

  • We do not accept refund or return for any of the cases below:

    • 1) Over 3 days from receiving the item.
    • 2) If the item has been opened, used or damaged in any way.
    • 3) If the item is returned without prior contact.